If you see nothing on the list, please read following instructions.

Check your network

• Make sure your Samsung TV is turned on
• Make sure your Mac and Samsung TV are connected to the same Wi-Fi or Wired network.

How can I ensure that the TV and Mac are connected same network?

• Simply, You can check whether Wi-Fi SSID is same. Only if the TV is connected to Wi-Fi network. But there could be different Wi-Fi SSID that has same network. If it's connected different Wi-Fi or Wired network, check IP address and subnet.

On your Mac

In network settings



On the TV

Settings -> General -> Network -> Network Status


• Or you can check the IP address and subnet mask.

On your Mac

Settings -> Wi-Fi -> Select connected Wi-Fi



On the TV

Settings -> General -> Network -> Network Status -> Cancel



You can check whether it's same network. Input IP address and subnet mask of the Mac. (or TV)

IP range calculator

IP Address

Subnet mask

255.255.255.255/32 255.255.255.254/31 255.255.255.252/30 255.255.255.248/29 255.255.255.240/28 255.255.255.224/27 255.255.255.192/26 255.255.255.128/25 255.255.255.0/24 255.255.254.0/23 255.255.252.0/22 255.255.248.0/21 255.255.240.0/20 255.255.224.0/19 255.255.192.0/18 255.255.128.0/17 255.255.0.0/16 255.254.0.0/15 255.252.0.0/14 255.248.0.0/13 255.240.0.0/12 255.224.0.0/11 255.192.0.0/10 255.128.0.0/9 255.0.0.0/8 254.0.0.0/7 252.0.0.0/6 248.0.0.0/5 240.0.0.0/4 224.0.0.0/3 192.0.0.0/2 128.0.0.0/1

Start IP

End IP

For example, if the IP address of the phone is 192.168.0.3, and subnet mask is 255.255.255.0, IP range calculator will return Start IP is 192.168.0.1, End IP is 192.168.0.254.

The IP address of the TV is 192.168.0.4 in between the range, and subnet mask is same, so it's same network.

Samsung 2015(J series)

• Samsung 2015 J series model needs 1 minute to be detected after turning on.

Check IGMP snooping is enabled on your router

• If IGMP snooping is disabled on your router, you might not see your TV on the list.

Manufacturer	Model	IGMP Setting menu
ASUS	RT-AC58U	Advanced Settings -> Wireless -> Professional -> Select Band -> Enable IGMP Snooping
ASUS	RT-AC66U	Advanced Settings -> LAN -> IPTV -> Enable multicast routing (IGMP Proxy) and Enable efficient multicast forwarding (IGMP Snooping) Advanced Settings -> -> Professional -> Select Band -> Enable Wireless Multicast Forwarding
Netgear	All	How do I enable IGMP
Netgear	NightHawk	How do I enable IGMP
TP-Link	All	How to configure IGMP Snooping for IPTV network

Check firewall settings on the Mac

• If firewall is turned on and it blocks all incoming connections, you might not see your TV on the list. Unblock all incoming connections.

Go to System Preferences



Unlock if it's locked



Enter your password to unlock



Click Firewall Options...



Uncheck Block all incoming connections



Then launch Smart Remote again, you will see this dialog. Allow it.